Feature article

University brand communities: building reputation among different audiences

Universities are complex organisations with multiple audiences and stakeholders. How can fostering a strong brand community help their reputations to stand out from others?

Sotiris T. Lalaounis, William S. Harvey , Corinna Booth

The University of Bristol

Illustration of young woman doing an online course

Three features that will make your Mooc stand out

Learning designers and educators should focus on creating value for learners that goes beyond Mooc content. In this article, Temesgen Kifle and Ben Cossalter share innovative features that drive belonging and engagement

Temesgen Kifle, Ben Cossalter

The University of Queensland

Penalising students who struggle with the flipped classroom doesn't help

How to get students to play their part in the flipped classroom

The flipped classroom is the perfect pedagogy for the information age – but our classes must not punish students who struggle to engage when learning independently

Doug Specht, Gunter Saunders

University of Westminster

Bingo! Try bringing games into your staff training

To engage professional service staff with the UN Sustainable Development Goals, a team at the University of Exeter took a novel approach, creating SDG Bingo. Here’s how they did it

Eleanor Cook, Sean Porter

The University of Exeter

Group of four multi-racial people holding speech balloons

Small talk: love it or leave it, but teach it to your TAs

Casual conversation fosters a sense of belonging, but it’s not a universal skill. Sarah Kegley details a short workshop that helps international teaching assistants feel at ease making small talk

Sarah Kegley

Georgia Tech’s Center for 21st Century Universities

AI text detectors: a stairway to heaven or hell?

The emergence of GPTZero, OpenAI’s text classifier and Turnitin’s AI detector bring a risk of over-reliance on AI classifiers. Are they a solution or a further problem to be solved?

Miguel de Carvalho

The University of Edinburgh

A 100-year-old principle for teaching students digital study skills

A guide to helping students improve their digital study skills through experiential learning

Jennie Fox

The University of Exeter

Student ROI is becoming a major factor in study abroad decisions

Is your university worth the investment for international students?

International student concerns have changed in recent years, and traditional study-abroad destinations need to keep up

Cagri Bagcioglu

Cintana Education

illustration-photo composite of people seated around jigsaw pieces

Phenomenon-based learning: what, why and how

Phenomenon-based learning empowers students to apply disciplinary knowledge to real-world situations. Here, Sue Lee and Kate Cuthbert outline the principles of PhBL and how it can be adopted in higher education

Sue Lee, Kate Cuthbert

University of Staffordshire

A black student raising their hand in class.

Ten actions lecturers can take to boost black students’ belonging

A 10-step guide to how lecturers can improve the experience of black students studying in predominantly white institutions

Patrice Seuwou

University of Northampton

Five steps for creating the ideal home office

With more and more academics and staff working from home, Pablo A. Torres outlines some of the areas to consider to make it a comfortable, productive experience

Pablo A. Torres

Tecnológico de Monterrey

Giving away all content online does not encourage student attendance

Want students back in the classroom? Don’t give everything away online

Empty classrooms are an unfortunate reality of post-pandemic universities. To stop this, we need to explain the fundamentals of learning and tempt students back

Harriet Dunbar-Morris

The University of Portsmouth

Female student working while referring to books

How to manage assessment feedback in large classes? Get students involved

Delivering quality feedback for every individual student in a large class can be challenging. That is where peer feedback can help if structured and guided effectively, write four teaching academics

Steven Bateman, Shi-Min How, Chew Ging Lee , Jie Zhang

Xi’an Jiaotong-Liverpool University , University of Southampton Malaysia

So you want to host an international online conference?

How hard can it be to stage an online conference? Don’t you just book a whole bunch of Zooms and send out invites? Well, yes and no. Here are five key takeaways from our experience as rookies to conference organisation

John Weldon, Loretta Konjarski, Bert Oraison

Victoria University

Black university student making his voice heard

We must reverse the rapid erosion of student oracy

The inexorable march of technology is leading to fewer direct conversations in universities – here’s how to help your students improve their oral skills

Richard Willis

University of Sussex, University of South Wales

A lecturer sitting on a desk speaking to students in an informal manner

The hows and whys of improved interactions with international students

Strategies for overcoming potential cultural differences and supporting better academic-international student relationships

Lenka Janik Blaskova

The University of Exeter

Allyship for LGBTQ+ in academia and universities

What LGBTQ+ allyship means in academia

Being a queer person who very much appreciates allyship and who tries to be a good ally to others has taught me a few things, says Lucas Lixinski

Lucas Lixinski

UNSW Sydney

Reframing feedback as a valuable learning tool

How to help students appreciate feedback as a useful aid to learning so that they engage with it in a productive way

Joseph Tinsley

Xi’an Jiaotong-Liverpool University

How can we encourage students to seek academic assistance ethically?

Following years researching paid academic support methods, Joel Heng Hartse suggests solutions that can help beat “academic help” companies at their own game

Joel Heng Hartse

Simon Fraser University

A play manual for academic development and skills

A three-pronged guide to introducing play into university teaching, based on its successful use in staff training at the University of Exeter

Eleanor Cook, Emma Norman, Tian Yan

The University of Exeter

Young woman looks to horizon with binoculars

Towards 2035: a future view of university education

What will higher education be like by 2035? Four early-career academics at Australian universities, from different discipline areas, offer a vision of how universities might evolve and adapt to future technologies and workplace demands

Isaac Akefe, Lauren Carpenter, Graham Lee, Jessica Leonard

The University of Queensland , Queensland University of Technology

I moved to Sweden as an early career researcher – here’s what I learned

The pursuit of an academic career can mean moving to a different country. Here, Federica Di Biase shares lessons for early-career researchers who want to move to Sweden or have already done so

Federica Di Biase

University of Salerno , University of Naples Federico II

Online teaching competencies to get started

Five key competencies for successful digital teaching

From energising your class to encouraging collaboration, these tips from Carolina Lara Robles and Cynthia Enciso Centeno will help make your online classes a success

Carolina Lara Robles , Cynthia Enciso Centeno

Tecnológico de Monterrey

Students learn better on caring campuses – here’s how to create one

Teaching the whole student and promoting authenticity will instil belonging on your campus and combat the social isolation that so many students face, says Kim Samuel

Kim Samuel

University of Oxford

Young Asian man jumping through circular obstacles

Building resilience in students: give them roots and wings

Teachers can act as their students’ strongest supporters and life coaches, assisting them in acquiring the knowledge, abilities and resilience they need to face life’s challenges

Cheong Fan

Macau University of Science and Technology

Checklists and other course quality evaluation tools

Seven steps to make an effective course quality evaluation instrument

Tools such as rubrics and checklists are increasingly common for monitoring the quality of courses, so how do we choose the best one for our purposes?

Richard McInnes

Adelaide University

Image showing someone forging their own path, off the main road

On students’ terms: offering options in assessment to empower learning

By giving students some control over how they are assessed, educators are likely to see a marked increase in engagement and motivation, writes Paul McFarlane

Paul McFarlane

UCL

University Challenge quiz show helps degree courses

Your starter for 10: how can a TV quiz format help courses avoid extinction?

With some courses struggling to recruit, John Warren explains how a University Challenge-style quiz can breathe new life into ailing degrees and empower the student voice

John Warren

Independent academic

Older professional woman and young professional woman working together at laptop

How reverse mentoring helps co-create institutional knowledge

Reverse mentoring flips traditional power hierarchies, seeks connections across generations and offers opportunities to build relationships between students and faculty. The result boosts leadership skills and institutional knowledge

Monika Foster

Northumbria University

Image representing AI and teaching and learning

Pedagogic paradigm 4.0: bringing students, educators and AI together

How should universities navigate the emerging triad of students, educators and artificial intelligence-powered applications? Isabel Fischer offers her suggestions

Isabel Fischer

The University of Warwick

Student considering a question at their laptop

How can we teach and assess with ChatGPT?

A guide to designing teaching and assessments that encourage students to learn with and about ChatGPT

Soumyadeb Chowdhury , Samuel Fosso Wamba

TBS Education

Earth-centred education is required to solve the climate crisis

Transformative change is needed to deliver Earth-centred education

The time for incrementalism is over. As responsible humans and academic professionals we must radically rethink the purposes and processes of education and development

Mark Fettes

Simon Fraser University

Architecture and new university buildings at Oxford University

Lessons learned from building a new university premises

Rick Trainor reflects on the trials and tribulations of constructing a new, multipurpose building from scratch at the University of Oxford

Rick Trainor

University of Oxford

Elevator pitch and policy engagement with your research

How to succeed at policy engagement, part one: define your purpose

In the first of her series on policy engagement, Jo Clift provides guidance on the importance of knowing what you’re trying to achieve in order to succeed

Jo Clift

Jo Clift Consulting

professional woman in office with laptop with head in hands

How to use failure to build an academic career

Failure can be a stepping stone on the way to professional success. Here, Beiting He offers tips for finding support through setbacks and cultivating a resilience mindset

Beiting He

Macau University of Science and Technology

Peer review in multilingual classes

Peer review can be a powerful pedagogical tool for developing multilingual students’ essay-writing and communication skills if they are given clear guidance on the process, Andrea Feldman explains

Andrea Feldman

The University of Colorado Boulder

A young woman walking down the street in headphones, reading from her phone

A Spotify model of personalised higher education

With technology offering greater potential for a personalised approach to higher education, Michael Rosemann and Martin Betts look at what universities can learn from the ubiquitous music platform Spotify

Michael Rosemann, Martin Betts

Queensland University of Technology, HEDx

How to set up immersive VR experiences on your university campus

How to set up immersive VR lessons on your campus

Using extended reality can enable students to have experiences that would otherwise be impossible to access. Here’s how to get started

Ana Gabriela Rodríguez-Mendoza , Adriana Plata-Marroquin , Brenda Aimé Luis-Chavira

Tecnológico de Monterrey

Illustration of robot working on laptop while young man with beard drinks coffee

How generative AI like ChatGPT is pushing assessment reform

AI has brought assessment and academic integrity in higher education to the fore. Here, Amir Ghapanchi offers seven ways to evaluate student learning that mitigate the impact of AI writers

Amir Ghapanchi

Victoria University

Young woman in black hijab working at laptop

Four ways active learning can transform learning experiences

Edtech has facilitated a teaching approach that ties student success to collaboration, consistency and contribution. Paul Hopkinson breaks down its advantages

Paul Hopkinson

Zayed University

The demand for online education is still growing, so how can we meet it?

Practical strategies for institutional centres of teaching and learning to help faculty meet the increased demand for online education, by LeRoy Hill

LeRoy Hill

The University of the West Indies

What should universities think about when redesigning their campuses?

A university is a multifunctional space where collaboration is increasingly important, so new designs must consider who will use it and how

Denise Medcraff

Arcadis IBI Group

Student immersed in a hospital VR setting in the FMH Media Lab at University of Sydney

AI or VR? Matching emerging tech to real-world learning

Defining the problem can determine the best tech to deliver realistic training environments. Here is how one media lab demystifies technology-enabled learning experiences and empowers educators to develop their own

Martin Brown , Philip Poronnik, Claudio Corvalan-Diaz, William Havellas

University of Sydney

Back view of students walking in autumnal park

Student support takes a village – but you need to create one first

To support students from diverse backgrounds, universities should actively foster supportive communities. For one institution, this meant creating a ‘village’ on campus, as Melissa Leaupepe explains

Melissa Leaupepe

The University of Auckland

Universities must think smarter when devising edtech strategies for the future

The ideal vision is one where AI and faculty work together to deliver the best outcomes, rather than a two-tier system where the less privileged are left with a low-cost, automated education

Sarah Grant

Imperial College London

Defining impact: a shift in thinking, acting and being

What is impact? And, more importantly, how do universities foster and measure it? Here is a plan to raise impact awareness, literacy and readiness

Igor Campillo, Glória Nunes, Iñigo Puertas

Enlight European University, Euskampus Fundazioa

Group of women working together online via teleconferencing

Virtually writing together: creating community while supporting individual endeavour

Lessons in setting up and running a virtual writing group that facilitates individual and collaborative work through a supportive community of practice

Karen Kenny

The University of Exeter

Self-reflection is crucial for decolonisation in higher education

Why is self-reflection core to decolonisation and anti-racism in the academy?

To move beyond rhetoric, hollow commitments and well-intentioned one-time efforts, we must hold ourselves accountable, says a team from Simon Fraser University

Multiple authors

Simon Fraser University

How creating third spaces can help your university campus

Creating ‘third spaces’ will revolutionise your campus

Informal communal spaces bring multiple benefits, from encouraging interdisciplinarity to helping with net zero targets, says Jerry Tate

Jerry Tate

Tate and Co

How to help students and staff with online harms

Rather than waiting to be told, here’s how to do something about online harms

Emma Bond and Andy Phippen outline what institutions can do to better support their students (and staff) when tackling online harms

Emma Bond, Andy Phippen

University of Suffolk, Bournemouth University

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