“It’s my ability to connect and empathize with my clients,” confides Bond, a director at Fortuna Admissions who earned her people skills at London Business School and The Boston Consulting Group. She invests the time necessary to intimately know her clients, building mutual trust along the way. “Once you do that, you get them to open up to you. And when you are at that point with a client, I get to understand more about them and their story.