Professional services in higher education

Advice on the many functions of a university that fall outside academia or teaching such as HR, finance, communications, department and laboratory management, libraries and student services. Find out how professional services teams in higher education can best ensure the smooth running of an institution, supporting teaching, research and student success – and work effectively with their academic colleagues.

Young female manager in a meeting

Why university leaders must listen differently in one-to-ones

Talk less and listen more should be a mantra for leaders and managers. When they acknowledge diverse perspectives, avoid dominating discussions and reflect what they have heard, it sets the tone for more inclusive, respectful dialogue

Annie Owen

University of Southampton

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